Drop the package off at the nearest Canada Post depot within 5 business days. Carefully pack the order up ensuring the contents cannot move and have a buffer between the outside walls of the box - items damaged in return transit are not eligible for a refund.Ĥ.
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Once your return is authorized you will be able to download and print a Canada Post return shipping label.ģ. Please navigate to our Returns Center here and fill out the form.Ģ. As long as your return adheres to the above criteria, you can navigate through our online return portal to process your return and create a shipping label.ġ. If we are unable to contact you within 14 days of us informing you that your return has been rejected the product will be recycled or donated.Ĭanadian Online Returns - All Canadian orders are eligible for $15 flat-rate return shipping amount that will be deducted from your refund once the item(s) are back in our possession. The customer can then choose from the following options: If your order is deemed unfit for return because it is not in its original selling condition, we will notify you to let you know that no refund will be issued. Old Faithful Shop reserves the right to reject returns that do not meet this criteria. Must include original packaging and be in new condition: Items returned to us must be in their original packaging and in a re-sellable condition. Items ineligible for return include Food Items, Plants, Special Order Items and Sale items.
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Within 30 Days - It is our hope that you're completely satisfied with your order, but in the chance that you are not, we will gladly accept returns for a full refund within 30 days of the items being shipped to you.
Delivery time is approximately 3-5 business days. No duties or additional taxes will be incurred with your order. USA orders are shipped with a trackable USPS service from Blaine, WA.Once your order has been processed we will notify you to let you know your order has shipped and provide the tracking number.
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Free Expedited Canada Post Shipping Over $75 (2-6 Business Days)Īt Old Faithful Shop we strive to process your order as quickly and carefully as possible within 24 hours.$10 Flat Rate Shipping on Orders Under $75.Free USPS Shipping Over $75 (3-5 Business Days).Orders can be collected in Gastown or Kitsilano 7 days a week during our regular business hours. We will send you an email confirming your items are ready for pickup. Items purchased through our online store can be picked up one of our store locations in Vancouver within 24 hours of purchase. We will contact you prior to delivery to arrange a delivery window time. Items purchased through our online store will be delivered the following business day. We do not deliver on the weekends or on statutory holidays. This service is available from Monday - Friday only.
Our cards are printed on heavy weight 100% cotton paper made from lint reclaimed in other industrial processes. Each greeting card includes a 30% post-consumer recycled envelope and is packaged in a plant-based, biodegradable sleeve.We are pleased to offer Local Delivery in Vancouver only ( we do not service West Vancouver, North Vancouver, Burnaby, Richmond or Surrey). For larger runs of prints we work with local printers. All items are made individually with eco-friendly materials whenever possible. We hand feed each card to print and again to score, then fold and stuff each card for packaging. Most of our cards are hand made at our studio in an old factory building in Chicago. Somewhere along the way she fell in love with writing and designing pithy little cards and the process of letterpress printing. McBitterson’s was started in 2009 by Jenny Piette because she had too much time on her hands. She has been crafting, drawing and making weird and funny things, everything from cross-stitch to comics to making furniture out of 2x4s. Both of these presses are works of art in themselves.
Our cards are printed on vintage presses - a Vandercook SP-15 from 1966 and a Chandler & Price Pilot. McBitterson’s makes cute, sometimes cranky, letterpress greeting cards.
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